Support Policy

Free Support

I’d love to provide one-on-one support for every person that uses my free plugins, tutorials, code snips, etc. It’s simply impossible. You’re free to ask questions in the article comments, but, official support will be limited. “My code is free – my time is not,” as someone once said.

Premium Support

If you have purchased a Code Potent product, you’re entitled to timely email support. Other forms of support may also be offered on a case-by-case basis such as real-time text or video chat. I’m highly responsive and want you to succeed, so, if you have any trouble at all, use the contact form that I’ve built into the premium plugin you’re using – it truly is a direct line straight to me!